Privacy Policy

Effective Date: March 13, 2026

Introduction

Welcome to UpPup! We are committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at uppuptreats.com or make a purchase from us.

Information We Collect

When you visit our store or make a purchase, we may collect the following information:

Personal Information:

Name
Email address
Billing and shipping address
Phone number
Payment information (processed securely through Shopify Payments)

Automatically Collected Information:

Browser type and version
IP address
Device information
Cookies and similar tracking technologies
Pages you visit on our site
Time and date of your visit

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your orders, including shipping updates
Send you marketing emails about new products, promotions, and UpPup news (you can opt out anytime)
Improve our website and customer experience
Prevent fraud and ensure security
Comply with legal obligations

How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard security measures including:

Secure Socket Layer (SSL) encryption for all transactions
Secure servers and payment processing through Shopify Payments
Limited access to personal information by authorized personnel only
Regular security audits and updates

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers:

Shopify (our e-commerce platform)
Payment processors
Shipping carriers (to deliver your orders)
Email marketing services (if you've opted in)

Legal Requirements:
We may disclose your information if required by law or to protect our rights, safety, or property.

Cookies

We use cookies to enhance your browsing experience. Cookies help us:

Remember your preferences
Understand how you use our website
Improve our site functionality

You can disable cookies in your browser settings, but this may affect your ability to use certain features of our site.

Your Rights

You have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Object to processing of your personal information

To exercise these rights, please contact us at uppuptreats@gmail.com.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to request deletion of your information.

Children's Privacy

Our products are intended for dogs, but our website is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date.